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Electronic communications and registrar details

Capita is our registrar and they offer many services to make your shareholding easier and more efficient.

Share portal

The share portal is a secure online site where you can manage your shareholding quickly and easily. You can:

  • View your holding and get an indicative valuation
  • Change your address
  • Arrange to have dividends paid into your bank account
  • Request to receive shareholder communications by email rather than post
  • View your dividend payment history
  • Buy and sell shares and access a wealth of stock market news and information
  • Register your proxy voting instruction
  • Download a stock transfer form

To register for the share portal just visit www.capitashareportal.com. All you need is your investor code, which can be found on your share certificate or your dividend tax voucher.

Customer support centre

Alternatively, you can contact Capita’s customer support centre which is available to answer any queries you have in relation to your shareholding:

By phone - UK – 0871 664 0330 (UK calls cost 10p per minute plus network extras). From overseas – +44 20 8639 3399.
Lines are open 8.30am to 5.30pm, Monday to Friday.

By email – shareholderenquiries@capita.co.uk

By post – Capita Asset Services,
The Registry,
34 Beckenham Road,
Beckenham,
Kent,
BR3 4TU.

Sign up to electronic communications

Help us to save paper and get your shareholder information quickly and securely by signing up to receive your shareholder communications by email.

Registering for electronic communications is very straightforward. Just visit www.capitashareportal.com. All you need is your investor code, which can be found on your share certificate or your dividend tax voucher.

Dividend payment options

Arrange to have your dividends paid direct into your bank account

This means that:

  • Your dividend reaches your bank account on the payment date
  • It is more secure – cheques can sometimes get lost in the post
  • You don’t have the inconvenience of depositing a cheque
  • Helps reduce cheque fraud

If you have a UK bank account you can sign up for this service on the Share Portal (by clicking on ‘your dividend options’ and following the on screen instructions) or by contacting the Customer Support Centre.

Choose to receive your next dividend in your local currency

If you live outside the UK, Capita has partnered with Western Union to provide you with a service that will convert your sterling dividends into your local currency at a competitive rate. You can choose to receive payment directly into your local bank account, or alternatively, you can be sent a currency draft.

You can sign up for this service on the Share Portal (by clicking on ‘your dividend options’ and following the on screen instructions) or by contacting the Customer Support Centre.

For further information contact Capita:

By phone – UK – 0871 664 0385 (UK calls cost 10p per minute plus network extras).
From overseas – +44 20 8639 3405. Lines are open 9.00am to 5.30pm, Monday to Friday

By e-mailips@capitaregistrars.com

Buy and sell shares

A quick and easy service to buy and sell shares is provided by Capita Share Dealing Services. There is no need to pre-register and there are no complicated application forms to fill in and by visiting www.capitadeal.com you can also access a wealth of stock market news and information free of charge.