Our people are our most highly valued asset, they are critical to our success and growth and we are proud of the mixture of talent and experience they bring. Our open and honest cultural style comes from our people and the environment we have created together. We strive to make Rightmove a great place to work and this enables us to attract and retain the best talent and provide the best service for both our customers and consumers.
Recruiting the “right” talent continues to be an important part of our ability to drive growth. The tightening job market, particularly in technology skills makes our working environment and benefits ever more important in attracting the right people.
Referrals from existing employees are a valuable source of new recruits, typically ensuring a higher quality candidate with a better cultural fit. 20% of new employees in 2015 were introduced to Rightmove by an existing employee.
This year we partnered with MK College and the University of Bedford to offer paid internships to design graduates for up to six months to provide graduates with valuable work experience when looking for their first job. This has proved to be a most successful partnership and Rightmove are looking to extend this into other areas of the business in 2016.
High quality recruiting is supported by long term commitment from Rightmove employees. We are proud to now have 40 people who have celebrated ten or more years’ service, which represents 10% of our employees and which we believe backs up our impressive people survey results.
People development and training
To foster our culture of highly connected and empowered employees every new employee attends two office based “How Rightmove fits together” days to introduce them to the business and our customers. They also attend “Nexton” an off-site residential experience to introduce them to our culture and values.
Beyond induction, Rightmove is committed to investing in our employees through extensive training and leadership programmes that are designed to equip them with the necessary skills to perform to the best of their ability and provide the best possible service to our customers and consumers.
We have also developed a suite of internal development courses for our employees covering both technical and non-technical skills to further invest in our people and in recognition of the benefit in providing continual professional and personal development for Rightmovers.
Whilst we believe that that being a great place to work helps us attract the best talent we also reward our employees with a range of additional benefits.
Rightmove contributes towards a group stakeholder pension plan. Opt out rates continue to be low and currently 91% of employees are members of the pension plan. We also offer private healthcare complemented by a cash plan scheme to all employees.
We want our people to directly benefit from the success their talent and hard work brings to Rightmove. All employees can join the Group’s Save As You Earn Scheme (Sharesave), which allows employees to save money from their salary with the option to purchase shares at a discount after three years. In November 2015, the Group’s seventh Sharesave contract matured allowing employees to benefit from the continued success of the Group over the last three years. 65% of our employees currently participate in the Sharesave.
In January 2015 we made a free share award of 100 shares to all qualifying employees through the Rightmove Share Incentive Plan. In December 2015 we communicated to all employees that we were making a further free share award of 50 shares to all qualifying employees in January 2016.
We also offer flexible working arrangements, supporting part time working and reduced hours to allow our employees to balance their work and family commitments.
We encourage employees’ involvement and place emphasis on keeping employees informed of the Group’s activities via ‘townhalls’ and business performance updates with senior management and quarterly sales conferences. In 2015 to celebrate our 15th birthday, Rightmove brought the whole Group together for camping, team building and our annual Summer party.
During 2015, our employee recognition scheme, which is based around the ‘Rightmove behaviours’ which reflect our unique blend of values and ways of working and which is an opportunity to nominate colleagues who have demonstrated these behaviours in action, continued to prove popular with up to eight awards presented every two months at our ’townhalls’.
As it is important to us to know what our employees think and having received such valuable feedback in the past, we conduct an annual ‘Have your Say’ people survey.
Again in 2015 we are proud of our outstanding results from the survey with highlights including:
- 91% of respondents saying Rightmove is a great place to work;
- 96% of respondents committed to making a real contribution to the success of Rightmove; and
- 92% of respondents enjoy working in their team.
Despite the outstanding results from the survey, the management team is working hard to improve the results in 2016. To recognise the importance of employees in the continuing success of Rightmove an employee engagement score will form part of the senior management bonus criteria in 2016.